In case of any questions or requests regarding the handling or protection of your personal data, please contact us at the e-mail address:
The data protection person is: Maja Žikić, contact information: firstname.lastname@example.org, +381 61 152 9353.
If the Operator intends to further process personal data for a purpose other than that for which the data were collected, we will notify you prior to further processing of that other purpose and any other relevant information.
However, if you are already familiar with any of the above information or other relevant information about the processing of your personal data, the Operator has no obligation to provide this information.
Some of the terms in this text have the following meanings:
The owner of the FoodSHare Platform is the Foodscale Hub Association for Entrepreneurship and Innovation, based in Belgrade, Serbia, at 18 Cara Uroša Street.
The FoodSHare Platform is an initiative within the PLOUTOS project and will be active in two Balkan countries, the Republic of Serbia and Northern Macedonia. The PLOUTOS project is funded by the EU through the Horizon 2020 research and innovation program under Grant Agreement no. 101000594 concluded between the Research Executive Agency (REA) under the authority of the European Commission and the coordinator of GAIA EPICHEIREIN ANONYMI ETAIREIA PSIFIAKON YPIRESION (GAIA) from Greece and 29 other users, including "FOODSCALE HUB". In order to implement the PLOUTOS project and the Grant Agreement, "FOODSCALE HUB" has concluded a Consortium Agreement with other partners - coordinator and beneficiaries of the Grant Agreement. You can read more about the PLOUTOS project here. The PLOUTOS project includes the collection and / or processing of personal data of which the consortium is aware and will take appropriate measures to protect personal data within the PLOUTOS project in accordance with the provisions of the General Regulation on Personal Data Protection (EU) 2016/679 (GDPR). The members of the consortium are from the EU, except for the Republic of Serbia and Northern Macedonia. The members of the consortium made mutual relations regarding the protection of personal data with the Management Plan, with the application of the GDPR. You can read more detailed conditions and ways of using personal data within the PLOUTOS project here.
Participation in this research within the PLOUTOS project is based on your understanding that everything is on a voluntary basis and that you can withdraw at any time. The consent form is available together with a document with information for participants, as explained below.
The registered user can withdraw the consent to participate in the research at any time by terminating his user account, without the obligation of any explanation and notification. The user can close his account by clicking on the "My Profile" button, then on the "Personal Data" field and selecting the "Delete" option. By selecting this option, the user permanently deletes his account, of which he is informed.
The FoodSHare Platform aims to simplify and coordinate food donations from food business operators to organizations and local communities that provide food to individuals in need. In order to achieve this goal, we use personal information posted on user profiles.
You can see more detailed conditions and how to use the FoodSHare Platform at the following here.
Our goal is to facilitate the connection and exchange of information between all registered users on the FoodSHare platform. To achieve this, we need information from your user account.
We collect your information when registering on the FoodSHare Platform.
After registration, you will receive an e-mail to verify your e-mail address. Verify your email address by clicking on the link provided. After verifying the email address, the administrator will approve the verification of your account and you will be able to use all the provided functionalities of the platform.
After registering on the FoodSHare Platform, donors, recipients and volunteers can communicate with each other.
Donors can offer food donations, while recipients can see current food offers for which they can apply, while volunteers can provide their support in all activities.
All registered users, ie donors, recipients and volunteers will receive e-mail notifications about new food offers and other promotions published through the FoodSHare platform. All active or current donations will be available on the Donations page on the Foodshare Platform. Upon completion or expiration, donations become inactive and then archived and no longer visible to registered users. Your profile remains active, and you can post a new donation at any time.
Each user of the FoodSHare Platform can, at any time, cancel their account by clicking on the "My Profile" button, then on the "Personal Data" field and selecting the "Delete" option. By selecting this option, the user permanently deletes his account, of which he is informed. Personal data collected up to that time are kept as archived and deleted five years after the completion of the PLOUTOS project for which the platform was created.
Your personal data will be used exclusively in the context of the FoodSHare Platform which is part of the PLOUTOS project.
We process your data in order to fulfill our contractual obligations to our partners-members of the consortium, as well as to implement the Grant Agreement and submit the necessary reports to the European Commission on the implementation of the PLOUTOS project, which includes FoodSHare Platform owned by the Operator.
In accordance with the above, donors, recipients and volunteers are registered on the FoodSHare Platform.
The data required for registration on the FoodSHare Platform for all the above categories of persons are:
1) e-mail address,
2) password that you create yourself (desired password),
3) selection of one of the offered countries (Serbia or Northern Macedonia),
4) selection of the desired language (English, Serbian or Macedonian),
5) selection of the desired role (donor, recipient or volunteer).
After registration, you will receive an e-mail to verify your e-mail address. Verify your email address by clicking on the link provided. After verifying your email address, the administrator will contact you to approve the registration of your account.
You can only register on the FoodSHare Platform if you are at least 18 years old. You will not send information obtained through the FoodSHare Platform to third parties without your express permission. Also, keep in mind that if you register as a recipient, donors may contact you only after you apply to receive a donation. Otherwise, there is no possibility to contact other users.
In accordance with the above, the following data is collected through our FoodSHare Platform:
Data collected during the registration of potential donors, including personal and organizational (i.e. company) data. This data set includes the name of the organization, address, name and position of the contact person, email address, brief description of the organization's work, including information on whether they are already donating food and, if so, how much per month, the average annual value of donated food composting or edible foods.
Data collected during registration of recipient/end user organizations. This data set includes the name of the organization, address, brief description of the work of the organization, incl. information on whether people eat meals on the spot, and the number of people served, the average amount of food received and information on the type of food most in demand.
Personal data will be collected (i.e., name and position of contact person, e-mail address, telephone number).
This data set will be expanded with information (both qualitative and quantitative) on the characteristics of recipient behavior in relation to food surplus management behavior: type of food waste practice, date of registration, number of participations in pilot campaigns; state of awareness and knowledge about food waste and redistribution of food waste; current attitude towards food waste; perception of current capacity; identified barriers to inclusion in the redistribution of food waste.
These datasets include information collected from volunteers after their registration on the platform. Personal data will be collected, incl. name and phone number, email address. In addition, the user will provide the following non-personal information: whether the user will participate regularly or once when available, whether he has a vehicle that can be used to transport food and whether he will be part of an organization or an individual.
This dataset contains publicly available information on periodically organized events (ie collections, donations, farmers market, open days): type of event, number of volunteers required, start / end date of the event, location, brief description. No personal data is collected under this dataset.
This dataset contains information on available donations, incl. donation status, donation start and end date, location, donation name, brief description, public location, route description, type of food, food unit (I, kg, g, pieces), quantity.
To make the FoodSHare Platform fully functional, we store the following types of information about you:
"FOODSCALE HUB" takes all appropriate personnel, technical and organizational measures to protect personal data from loss, misuse, unauthorized access or alteration.
The protection of your personal data is very important to us. Some of the protection measures we implement are the following:
a) Pseudonymization - whenever possible
b) Use secure methods when sharing your personal information to prevent unauthorized access;
c) application of modern methods of protection and control of access to databases containing personal data;
d) continuous supervision of all resources, and periodic testing, evaluation and evaluation of the effectiveness of technical, organizational and personnel security measures.
The operator uses a multi-level approach that includes passwords for user, administration, device, system and network levels, in order to provide complete and comprehensive protection. Access where personal data is stored (both physically and electronically) is limited in order to allow the highest possible level of access security. Access to personal data is provided only to a limited number of persons who are in the function of a certain set of data. Our employees who have access to personal data are trained to understand and comprehend the importance of personal data protection, to apply internal procedures for their protection, and have an obligation to maintain confidentiality.